Are lessons and quizzes included, or must teachers create them?
You can choose from the shared library of 1,200+ published lessons with built-in quizzes and 7,200 challenge questions, or create and assign your own homework and quizzes. Teachers choose resources suitable for their class; local Year/Grade/Class labels are approximate age guides, not a guarantee of matching every local curriculum requirement.
Is there a permanent free plan?
No. RewardClass Schools currently offers an eligible, time-limited free trial where a trial-enabled plan is published for your country. The trial does not automatically become a paid subscription.
Will I be charged when my free trial ends?
No. The card-free trial does not collect a payment card and cannot automatically charge you. You choose whether to subscribe. If the trial expires without a paid plan, classroom access becomes restricted, but your records are retained.
Can I end my free trial early?
Yes. The account owner or School Admin can open Billing and choose End free trial now when that control is available. Access to the trial ends immediately, no payment is taken, and the same free trial cannot be restarted. Your class information and School Points remain stored.
Do pupils or invited school teachers need their own subscription?
No. Pupil access is provided through the active teacher or school licence. Teachers invited to a school workspace use the school's access and do not need to buy a separate Individual Teacher plan for that school.
Why can't I see a price for my country?
Prices and trial eligibility depend on the plans published for the selected billing country. If a plan is not listed, local checkout is not available for that plan yet. Contact RewardClass to ask about availability.
Are the prices converted from pounds or dollars?
No. Displayed amounts come from the active RewardClass billing catalogue for the selected market; they are not live currency conversions. Stripe confirms the final recurring total and any applicable taxes before payment.
Can I choose monthly or annual billing?
Individual Teacher and Whole School monthly and annual plans are shown wherever those plans have been published for your country. An annual plan is charged once per year; the renewal amount is shown before you confirm checkout.
Can I change from monthly to annual?
Yes, for an eligible active monthly subscription. Open Billing and choose Upgrade monthly to annual billing. Stripe may charge or credit an amount immediately and may change the renewal date. Review the confirmation and Stripe invoice before proceeding.
Can I change an annual subscription to monthly?
Not while the annual subscription is active. If you do not want another annual renewal, cancel renewal from Billing. Your paid access normally continues until the end date shown there; after the annual period has ended, you can choose a monthly plan if one is available for your country.
How do I cancel a paid subscription?
Sign in and open Billing. Choose Cancel paid subscription renewal and confirm. Future renewal is switched off and access normally continues until the paid-period end date shown on the page. RewardClass sends a confirmation email for supported billing actions. Cancellation does not automatically refund a payment already made.
Can I reverse a cancellation?
If renewal is scheduled to stop at the end of the paid period, open Billing before the end date and choose Keep subscription · restore renewal. Check the page and confirmation email to verify the current status.
Can an Individual Teacher upgrade to a Whole School account?
Yes. Set up the school and activate its school subscription first. Then use the school Billing page to move your independent classes into that school and confirm the transfer. Existing pupil records and School Points are preserved. Any overlapping individual paid period is not automatically refunded.
Can a teacher continue independently if their school stops subscribing?
Yes, subject to School Admin approval and an eligible Individual Teacher paid plan. Before school access ends, the teacher can request an individual continuation from their school account. The School Admin reviews and approves any release of school-managed class records. After school access ends, the teacher chooses an individual subscription; approved classes move only after Stripe confirms payment. Cancelling a Whole School subscription does not automatically convert the school plan or transfer pupil records.
What billing emails will I receive?
RewardClass sends notices for supported billing events such as trial start/end, paid subscription activation, plan changes, school upgrades and cancellation or renewal changes. These go to the billing owner or School Admin email on file. Check your spam/junk folder if an expected email is missing; the Billing page shows the current status.